CarAudit — Guarantee of a good purchase
The purchase starts with a CarAudit inspection
We know what we are doing
and we are thorough.
Each model has its specifics and there can be many risks. But our experienced mechanics know what to focus on and what to watch out for. You can be sure that you will make the right purchase.
270
150,000+
20%
Complete inspection of any vehicle
What do our customers think?
"I was concerned about finding a buyer for my Porsche, but Pollman Autohaus exceeded my expectations. The whole process was quick and transparent, and their team handled all the legal formalities. The offer I received was better than expected, and payment was processed immediately after the sale."
Petra Novak
"Purchasing my car through Pollman Autohaus was an incredibly smooth experience. They handled everything from the paperwork to the vehicle inspection, making the process hassle-free. I also appreciated the option to extend the warranty for extra peace of mind. Highly recommend their professional service!"
Daan de Boer
"Buying my car online was a first for me, but Pollman Autohaus made it stress-free. From helping me choose the right model to arranging delivery, everything was handled with care and professionalism. The extended warranty option gave me extra confidence in my purchase."
Lukas Fischer
FQA
The vehicle I ordered through CarAudit has disappeared from the offer. What happened?
There may be several reasons for this. A common practice of the purchasing process is that we reserve the vehicle when a CarAudit inspection is ordered so that we have enough time to carry the inspection out, and you can then take your time to decide whether or not to buy the vehicle. In this case, the seller will stop advertising the vehicle. However, it is also possible that the vehicle was sold before we could reserve it. There may also be an outage in the listing update.
How is a vehicle inspected when it is abroad?
In all European countries where we operate, we have trained mechanics who will personally inspect the vehicle and carry out the inspection in compliance with the standardized procedure of the CarAudit certified inspection. These are experienced professionals who know what to focus on in the given vehicle, and can even detect hidden defects. We test hundreds of cars across Europe every day.
For electric vehicles, is a battery check part of the inspection?
We can detect a possible battery malfunction during standard diagnostics. Some electric vehicles can display the approximate rate of decline in battery capacity in the on-board system. However, to accurately determine it, a special diagnostic process is needed in an authorized service center, and this can sometimes take dozens of hours. Of course, each manufacturer provides a sufficient warranty on the battery (time and mileage in km), which guarantees at least 70-80% of the original nominal capacity. We recommend focusing on vehicles with a battery still under warranty.
Can I buy a vehicle without CarAudit?
Certainly not from us. Our goal is to sell vehicles in the best condition, and we guarantee their condition with a 6-month extended warranty, which can be further extended up to 3.5 years if interested. Without inspecting the vehicle’s condition, we would not be able to provide such a high standard of our services and the aforementioned guarantees.
Can I have the vehicle inspected by my own mechanic/service?
Of course, you can have the vehicle checked by a mechanic of your choice after delivery. The vehicle's condition, as stated in the CarAudit report, is guaranteed and backed by a 6-month extended warranty. If the vehicle does not meet your expectations, you have 14 days to return it free of charge – without any explanation required.
Is it possible to personally examine the vehicle in advance?
Unfortunately, due to strict procedures and security measures of the logistics center, you cannot examine the vehicle before handover. However, as with any other online purchase, you also have a 14-day return period with us. So if you don’t like the vehicle, you can return it to us without giving any reason within this period.
Do you need advice?
Want to get in touch? We make it our priority to respond to every request within 24h.
